Chris Applegate posts a list of 20 familiar signs that a company really doesn’t want to get engaged in social media. It’s brilliantly funny, if not also a tad depressing (but then isn’t all the best humour) as it’s instantly familiar to anyway working in a social media sphere who’s had any of the 20 conversations.
Suw Charman-Anderson follows up with an internal version. Both are spot on. And while the web geeks amongst us giggle, they should also be compulsive reading for anybody or company thinking of getting into social media.