Jul 30

Out of the many strange habits that have developed during my office-based working life is to dive onto YouTube at various points in the day to have a quick blast of music. Usually it’s out of a desire to hear a specific track or a specific band that isn’t on my iPod. It’s quick, easy and generally satisfies any urge I may have to listen to Hoddle and Waddle’s Diamond Lights [1].

Like Homer Simpson squeezing juice out of an orange by pressing it against his forehead, I’ve always suspected there’s probably an easier way to satisfy my arbitrary musical cravings. Certainly Muzu looks like it does the job a lot better. Largely because it’s nothing but music on there.

There’s a few interesting features, especially the bit that allows fans to upload their own tributes, video and footage directly to the artist’s profile, and the video player’s embeddable to blogs and social networking sites. It’s also quite artist-friendly, as they share their advertising revenue with the artists and anything fans upload has the copyright assigned to the artist, which is an interesting solution to the age-old problem on copyright v filesharing.

The teenage me would have probably loved the site, given how into music I was back then. Memories of taping every new entry off the top 40, collecting anything and everything to do with a band and the like. The older me isn’t quite so into his music anymore, views festivals as his idea of personal hell and rarely gets to gigs. But can see why music fans would like the site. As my more music loving colleague said when I forwarded her the link: “I love this. I think it’s broken my computer, but when it restarts I’m going straight back on.”

I’m still having occasional problems navigating around the site, but less so that MySpace. And what I’d really like to see is a ‘like this artist – try these’ recommendation on the channels, a bit like the related video bit on YouTube. But most unforgivably of all is a search for The Smiths brings up New Kids On The Block. That’s something that needs to be fixed before hysterical shaven-headed Morrissey fans start throwing vegan soup at the creators.

Techcrunch has been pretty complementary about Muzu and its nice to see YouTube and MySpace get a bit of competition in the music stakes, and music PRs could definitely find it useful, if it takes off. Thankfully, nobody’s uploaded Diamond Lights to the site yet either.

DISCLAIMER: Yes, this is the product the company who emailed me a few weeks ago was pitching. I’m writing about it as I quite like the site. If it was shite, I wouldn’t have. I’ve not got paid or even given a cup of tea for this. And I’m not planning on writing up any old PR bumf that I’m sent on a regular basis. But I thought it tied in quite nicely with the pitching to bloggers post, and theirs was a good pitch. And, as I said, I like the product. I’d have emailed it to a few friends regardless. Not that this write up will make any difference to their hits, I suspect, given that about 20 people read this blog. And not that I feel particularly ‘raaaah, I am TEH ALL POWERFUL BLOGGER, kneel before me puny traditional media’ for doing writing this, as I don’t really invite these kind of PR pitches and I’m not overly likely to write about them. In fact I’ve probably just destroyed any linger credibility I have now.

[1] I have only ever done this once, I’d like to stress.

written by Gary Andrews \\ tags: , ,

Jul 21

Closing your eyes and diving into the unknown is a somewhat frightening prospect. It’s a little like how I feel pitching to bloggers.

The lines of communication between traditional media and PR are well established and any combustion is usually smoothed over. With bloggers it’s a bit different. Often there’s no existing relationship, and you have no idea how the blogger will react. Not everybody who blogs will appreciate PR bods butting in on the conversation and they’re under no obligation to write anything about whatever it is you’re pitching. Frankly, most of the time they don’t actually need whatever it is you’re pushing, and can happily carry on their conversation without you.

Worse still, get it wrong and the blogger’s got an immediate platform to (justifiably) complain about your cackhanded methods, which will do nothing for your Google juice. And, if you’re really bad, you could end up on a blacklist.

(And given that there appear to be some people out there who aren’t able to pitch to journalists properly, that’s not an unrealistic scenario.)

It’s understandable than some people in all areas of the media are somewhat cautious, even reluctant at reaching out to bloggers. But it would be a mistake to avoid attempting to make contact with bloggers for fear of getting it wrong. If your content, and pitch, is good enough then hopefully you can work into the start of a good working relationship that can be beneficial to both sides.

Strangely, as I started doing some ‘cold’ pitching to bloggers last week I also got an excellent and unexpected example of a ‘cold’ pitch in my own inbox. An email that contains the phrase “And unfortunately I come with no offers of pies, nor biscuits,” in the opening paragraph will get my attention as it’s clearly that

1. It’s been written by a human.

2. They’ve actually made an effort to read a bit about me.

The pitch, from Hyperlaunch, was concise, explained why I’d been contacted, and was detailed on the product I was being pitched. If I’d received it as a journalist and not a blogger [1] I’d have mentally been sketching out a story or a feature in my head by the final paragraph. That’s a sign of excellent PR, even more so when you consider the product being pitched – music site Muzu – wasn’t something I’d normally have paid much attention to. It was professional, personal and an textbook example, if such a thing is possible, on how to make cold contact.

I’ll come to Muzu in another blog post, mainly because I don’t want to head off on a tangent (chance would be a fine thing).

Now contrast this with the only other two pitches I’ve had directed to me-as-blogger. One was a generic press release which was half interesting but I didn’t have time to write about it and there was no sign anybody had made any effort to engage with me. Frankly, if you’re emailing a blogger who runs a one-man site and blogs under his own name, I don’t think it’s asking too much to at least add a hello.

But it was the second pitch that was a classic example in how not to pitch to a blogger. Not only was it something I wasn’t overly interested in, the pitch (now-deleted) went something along the lines of (and I’m condensing and paraphrasing here): “Hello. You’re a blogger. Here’s something we want you to write about. Because you should be grateful we’re bothering with you, please blog this before next week and let us know when you’ve done this.”

This was followed up 18 hours later with a second email along the lines of: “Hello. You’ve not responded to our email. Please indicate if you’re going to blog about it and if you’re lucky we may send you other stuff that we want you to blog about.”

Ok, so I’m being a bit facetious here. But you get the idea. Needless to say, they got a curt ‘no thank you’.

Based on my own experiences, both as a pitcher and a pitchee, it doesn’t seem rocket science to find the correct way to engage with bloggers. To be honest, it’s no different from cold pitching a journalist, and if you can do that, you’re probably not going to hack off the person you want to engage with.

So, for what it’s worth – and these aren’t exhaustive or necessarily to be applied in every situation – a few tips:

  1. Do your research. If you know a bit about the person or blog you’re pitching to it helps. No different from any publication, in that regard.
  2. Don’t assume that because they’re bloggers, they’ll gratefully hoover up any old shite. Group blogs especially will probably exercise a fair bit of editorial control. Much like any newsroom.
  3. Don’t assume that because they’re bloggers, they’re amateurs. Many bloggers are also journalists, or have some experience in these field. Others blog because they know the topic inside out. Or at least better than you do.
  4. Make it relevant. Even if it’s perhaps a bit tenuous, you’ve got to give the blogger a reason why they should be interested in what you’re promoting. Like you would to a journalist.
  5. Be prepared for an open and honest response. A lot of blogs will be happy to build links with PRs, but that doesn’t mean to say if they don’t like what you’re offering, they won’t criticise it. Like journalists should do.
  6. Don’t get offended by an open and honest response. Because since when has screaming down the phone (or email) at anybody ever achieved anything than making you feel better?
  7. Don’t abandon the blogger after they’ve blogged about whatever it is you’re publicising. If they’re favourable to your initial approach, it’s a good opportunity for a long relationship that could be mutually beneficial to both sides. Disappearing after getting what you want leaves the blogger feeling like they’ve just had a less-than-fun one-night stand.
  8. Include a note at the end to say that if the pitch isn’t welcome, then you’re sorry and won’t contact the blogger again. It’s just a nice bit of courtesy at the end of an unsolicited pitch.
For what it’s worth, as a blogger I don’t think it’s worth leaping online and letting rip if you don’t like the approach unless the approach happens to be really bad.
I’ve not blogged about the poor pitch highlighted above because, frankly, up until now it wasn’t worth my time. I’m only mentioning it now because it nicely highlights the point and even then I’d rather not give the company any publicity. If the company repeatedly hassled me, I might consider it. But I’m also willing to accept that it may be a one-off and I’m not going to burn bridges before they’ve been built. Although, writing from a public relations perspective, I’m always likely to say that.
There’s always been the temptation to see bloggers – and other social media tools and sites – in the same light a technophobe may have approached programming the video player for the first time. In fact, programming a video player is a hell of a lot more complicated.
Bloggers don’t usually bite unless you give them a good reason to. And if you treat them as you would any other contact, be it journalist or client, then chances are you’ll get the same respect and courtesy back, even if it’s nothing more than a polite ‘thanks but no thanks’. 

[1] And there’s no reason why these can’t be one and the same.

written by Gary Andrews \\ tags: , , , ,