Sep 09

What happens when you put a load of bloggers and PRs in the same room and get them to discuss their industry? Fight? Or consensus? Or both?

The most recent London Bloggers Meetup didn’t quite reach either of those stages but the panel / open floor debate was interesting, partly because it showed how little the debate, and indeed industry, has moved on.

The panel lined up with Cate Sevilla from Bitch Buzz, Chris Osburn aka Tiki Chris, and Pete Stean from The Londoneer, with Stephen Waddington (Wadds) from Speed Communications, Matt Churchill from Edelman and Laurence Borel (Lolly) from Mindshare on the PR side.

Two things were very evident in the debate. There were some interesting points but listening felt very much like déjà vu. I’d sat in similar panels, debates and training sessions two years ago. But then, as Wadds said, the issue of poor PR pitching has gone on from the year dot.

Secondly, there was a lot of consensus between the two sides that things could and should be done better. Although it’s also worth saying that Matt, Lolly and Wadds are three PRs who know what they’re talking about when it comes to social media. They’re the shining examples from their profession.

Sadly not all PRs are like these three. Lolly also pointed out that often clients will give PRs very little leeway when it comes to blogger outreach campaigns and can make near impossible demands.

Broadly, though, there was a lot of agreement both from the panel and the floor on PR and blogger relations, bar the person who asked – and hopefully this was just playing devil’s advocate – whether bloggers would be more likely to write about something if they were paid for it.

There are several issues with this, which I’d briefly like to touch on.

1. It probably borders on the illegal, due to EU regulations. Darika can tell you more about this, as she knows the topic better than me.

2. If the PR is offering cash then chances are the subject of the pitch isn’t very good. An exciting, well-done pitch will snare the recipient’s interest regardless. Cash offers look desperate.

3. The sums on offer are often insultingly low. On the rare occasions I’ve been offered cash to post on this blog, which I’ve turned down, it’s generally been between £10 and £40 and often come with a lot of strings attached. My view is that if you’re offering cash in return for me writing then you’re commissioning a piece from me and I’ll charge according to the relevant NUJ rate.

Another point that could easily be coupled to this is advertising. Lolly, emphatically and correctly, said that PR is not advertising. However, offering payment for blogging on a topic definitely blurs a line between the two and it’s hard to view it as anything other than advertorial. But it’s worth emphasising again: PR is not advertising.

But although the general discussions weren’t new, the idea of the blogger-as-professional, as mentioned by both sides, has changed over the past few years.

It’s easy to lump all blogs into the same grouping, but that would be like lumping all TV programmes into the same category. Yes, the broadcasted medium is the same for all, but there are differences, both obvious and nuanced.

Broadly speaking, you can probably divide blogs today into four categories:

a) The professional blogger. This person blogs for a living and depends on the blog to some extent to support them financially, or has aspirations that the blog will earn them money one day.

b) The professional amateur. This person spends a lot of time blogging but will run their blog alongside their day job. However, they also take great pride in their blog and look for it to be as professional as a mainstream media organisation. Money is probably secondary to content.

c) The amateur professional. This is somebody who works in the media, possibly involving blogging, but runs a blog in their spare time (usually on a free template rather than paid hosting), which will be well-written and probably known within the industry. I’d probably say this blog comes under this category. They’re probably indifferent about money, unless needed, due to their job elsewhere.

d) The amateur amateur. They blog for themselves and / or friends. They are unlikely to realise or care if people other than friends or a few randoms read their blog. Would be surprised at any offers to making money. Will always be hosted on a free template.

Of these, the top two categories start blurring the line with journalist, although would as likely resolutely call themselves bloggers. These are the two types of blogs PR would be most interested in, while, unless the amateur amateur had an influential niche following, it’s unlikely PR would ever pitch to them.

Put simply, many blogs have got more sophisticated, and will either be collective efforts with an editor or writers, or sit as part of an over-arching (usually niche interest) banner, albeit with a free reign on topics (and it’s why I don’t think blogging is dead or dying, it’s just consolidating, just as the radical press did in the early days of print journalism).

But then, not all professional bloggers and professional amateurs will be open to pitches of all kinds. It’s always a case of ensuring they’re correctly targeted.

Does this make them journalists? Yes and no, depending on the blog and the individual. Should the PR be treating them as journalists? Yes and also no again. It’s just a question of adjusting your strategy to take in the medium. Just as you wouldn’t pitch a story with poor or non-existent filming opportunities to a TV journalist, so you wouldn’t pitch like a print journalist to a blogger.

The desired outcome and the pitch may not be wildly different, but it has to take into account the medium it’s being pitched to, regardless of the professional status or otherwise of the recipient.

So where does this bring us to? Well, not much different than the start of the debate. Everybody thinks PR could do better, while those journalists who open themselves up to PR pitches could be a little more understanding. The debate, arguments and conclusions aren’t exactly new, although there are detectable groundshifts.

But for all my scepticism on whether the blogging and PR debate has moved on at all in the past two or three years, it’s worth putting that to one side to say the debate was fun and interesting, and to congratulate all involved in putting their heads above the parapet. And also to say thanks to Andy Bargery, who continues to organise the London Bloggers’ Meetups and ensures everybody has a fantastic night (I know I did).

And of the debate itself. Well, as Cate Sevilla, probably the most impressive of the six, said as she rounded up, “It’s not frickin’ difficult.”

It’s  slogan that should be printed out and posted on the monitor of every aspiring PR, social media or otherwise.

written by Gary \\ tags: , , ,

Jul 21

Closing your eyes and diving into the unknown is a somewhat frightening prospect. It’s a little like how I feel pitching to bloggers.

The lines of communication between traditional media and PR are well established and any combustion is usually smoothed over. With bloggers it’s a bit different. Often there’s no existing relationship, and you have no idea how the blogger will react. Not everybody who blogs will appreciate PR bods butting in on the conversation and they’re under no obligation to write anything about whatever it is you’re pitching. Frankly, most of the time they don’t actually need whatever it is you’re pushing, and can happily carry on their conversation without you.

Worse still, get it wrong and the blogger’s got an immediate platform to (justifiably) complain about your cackhanded methods, which will do nothing for your Google juice. And, if you’re really bad, you could end up on a blacklist.

(And given that there appear to be some people out there who aren’t able to pitch to journalists properly, that’s not an unrealistic scenario.)

It’s understandable than some people in all areas of the media are somewhat cautious, even reluctant at reaching out to bloggers. But it would be a mistake to avoid attempting to make contact with bloggers for fear of getting it wrong. If your content, and pitch, is good enough then hopefully you can work into the start of a good working relationship that can be beneficial to both sides.

Strangely, as I started doing some ‘cold’ pitching to bloggers last week I also got an excellent and unexpected example of a ‘cold’ pitch in my own inbox. An email that contains the phrase “And unfortunately I come with no offers of pies, nor biscuits,” in the opening paragraph will get my attention as it’s clearly that

1. It’s been written by a human.

2. They’ve actually made an effort to read a bit about me.

The pitch, from Hyperlaunch, was concise, explained why I’d been contacted, and was detailed on the product I was being pitched. If I’d received it as a journalist and not a blogger [1] I’d have mentally been sketching out a story or a feature in my head by the final paragraph. That’s a sign of excellent PR, even more so when you consider the product being pitched – music site Muzu – wasn’t something I’d normally have paid much attention to. It was professional, personal and an textbook example, if such a thing is possible, on how to make cold contact.

I’ll come to Muzu in another blog post, mainly because I don’t want to head off on a tangent (chance would be a fine thing).

Now contrast this with the only other two pitches I’ve had directed to me-as-blogger. One was a generic press release which was half interesting but I didn’t have time to write about it and there was no sign anybody had made any effort to engage with me. Frankly, if you’re emailing a blogger who runs a one-man site and blogs under his own name, I don’t think it’s asking too much to at least add a hello.

But it was the second pitch that was a classic example in how not to pitch to a blogger. Not only was it something I wasn’t overly interested in, the pitch (now-deleted) went something along the lines of (and I’m condensing and paraphrasing here): “Hello. You’re a blogger. Here’s something we want you to write about. Because you should be grateful we’re bothering with you, please blog this before next week and let us know when you’ve done this.”

This was followed up 18 hours later with a second email along the lines of: “Hello. You’ve not responded to our email. Please indicate if you’re going to blog about it and if you’re lucky we may send you other stuff that we want you to blog about.”

Ok, so I’m being a bit facetious here. But you get the idea. Needless to say, they got a curt ‘no thank you’.

Based on my own experiences, both as a pitcher and a pitchee, it doesn’t seem rocket science to find the correct way to engage with bloggers. To be honest, it’s no different from cold pitching a journalist, and if you can do that, you’re probably not going to hack off the person you want to engage with.

So, for what it’s worth – and these aren’t exhaustive or necessarily to be applied in every situation – a few tips:

  1. Do your research. If you know a bit about the person or blog you’re pitching to it helps. No different from any publication, in that regard.
  2. Don’t assume that because they’re bloggers, they’ll gratefully hoover up any old shite. Group blogs especially will probably exercise a fair bit of editorial control. Much like any newsroom.
  3. Don’t assume that because they’re bloggers, they’re amateurs. Many bloggers are also journalists, or have some experience in these field. Others blog because they know the topic inside out. Or at least better than you do.
  4. Make it relevant. Even if it’s perhaps a bit tenuous, you’ve got to give the blogger a reason why they should be interested in what you’re promoting. Like you would to a journalist.
  5. Be prepared for an open and honest response. A lot of blogs will be happy to build links with PRs, but that doesn’t mean to say if they don’t like what you’re offering, they won’t criticise it. Like journalists should do.
  6. Don’t get offended by an open and honest response. Because since when has screaming down the phone (or email) at anybody ever achieved anything than making you feel better?
  7. Don’t abandon the blogger after they’ve blogged about whatever it is you’re publicising. If they’re favourable to your initial approach, it’s a good opportunity for a long relationship that could be mutually beneficial to both sides. Disappearing after getting what you want leaves the blogger feeling like they’ve just had a less-than-fun one-night stand.
  8. Include a note at the end to say that if the pitch isn’t welcome, then you’re sorry and won’t contact the blogger again. It’s just a nice bit of courtesy at the end of an unsolicited pitch.
For what it’s worth, as a blogger I don’t think it’s worth leaping online and letting rip if you don’t like the approach unless the approach happens to be really bad.
I’ve not blogged about the poor pitch highlighted above because, frankly, up until now it wasn’t worth my time. I’m only mentioning it now because it nicely highlights the point and even then I’d rather not give the company any publicity. If the company repeatedly hassled me, I might consider it. But I’m also willing to accept that it may be a one-off and I’m not going to burn bridges before they’ve been built. Although, writing from a public relations perspective, I’m always likely to say that.
There’s always been the temptation to see bloggers – and other social media tools and sites – in the same light a technophobe may have approached programming the video player for the first time. In fact, programming a video player is a hell of a lot more complicated.
Bloggers don’t usually bite unless you give them a good reason to. And if you treat them as you would any other contact, be it journalist or client, then chances are you’ll get the same respect and courtesy back, even if it’s nothing more than a polite ‘thanks but no thanks’. 

[1] And there’s no reason why these can’t be one and the same.

written by Gary Andrews \\ tags: , , , ,